The Library / Local Business Marketing

✦Local Business Marketing

Customer Reviews

Reviews are social proof and a ranking signal. Ask for them on purpose.

Positive reviews help search rankings and convince new customers. Most happy customers will leave one if you ask at the right moment and make it easy.

Reply to every review, good or bad, politely. Never write fake reviews or pay for positive ones.

Do it step by step

  1. Ask right after a good experience.
  2. Send a direct link to the review page.
  3. Reply to every review.
  4. Share good reviews on your site and social posts, with permission.