Chatbots on websites and messaging apps can answer common questions, collect contact details, qualify leads and book appointments. AI agents can now handle more natural conversations.
Keep a human option, and never let a bot pretend to be a person.
Do it step by step
- List the ten questions you are asked most.
- Write clear answers for the bot.
- Add a lead capture and a booking step.
- Offer a way to reach a human.